Swift Go
For hassle-free and flexible travel across the region, choose Swift Go. With Swift Go, you don’t need to think about your ticket in advance.
Get hassle-free travel with Swift GoHop on board, tap your card and at the end of the week we’ll check what journeys you’ve made and work out the cheapest way for you to pay. This is called capping.
With Swift Go, you also get:
- Value for money: never pay more than £4.50 a day on bus, and £7.90 on bus and tram
- Flexible travel: Access to best value tickets across bus, tram and different operators
- Local prices: discounted day tickets in Walsall and Sandwell & Dudley
- Complete control: monitor your spending in your Swift account
| Swift Go | Swift Pay-As-You-Go | |
| Capped journeys | ✔️ | ❌ |
| Local prices | ✔️ | ❌ |
| Access to best value tickets | ✔️ | ❌ |
| Use now, pay later | ✔️ | ❌ |
| Can be shared with others | ❌ | ✔️ |
| Available to under 18s | ❌ | ✔️ |
New Swift users will need to set up an account and buy a card online. You will receive it within 7 days.
Existing Swift users can activate Swift Go in your account. You will need to collect Swift Go using a ticket machine or the TfWM app. Download the app below:
You can use Swift Go on all trams and most buses in the region.
Using Swift Go on the bus
- Look for the sticker on the door which will show whether the bus accepts Swift Go. Or see which operators accept Swift Go on our cap prices webpage.
- Simply tap your Swift Go card against the reader. You do not need to tap again when getting off the bus.
Using Swift Go on the tram
- Give your Swift Go card to the conductor and tell them what stop you’re getting off at.
Swift Go is only for persons aged 18 and over. You cannot share your Swift Go card with others.
Use our handy tool to find out where you can use Swift Go and the capping prices.
There are two ways you can pay for Swift Go.
Auto-pay
- Add a debit or credit card to your Swift account
- We’ll charge your bank card every Sunday at 8am for the journeys you made that week
Top-up
There are 3 ways you can manually top up your Swift Go balance:
- Online via your Swift account
- At your local payzone
- At your nearest Swift ticket machine
- Log in to your Swift account
- On the 'manage your account' homepage, you'll see a welcome message. Below it, you will see a message saying 'Swift Go is active'
- Select the option 'Manage Swift Go'
- On this page you will see 'My Swift Go Summary'. Below this, your charges and usage is displayed
- You can change the time period in the date drop down and switch between seeing your charges or usage
Swift Pay As You Go
Prefer to pre-pay? Then a Swift Pay As You Go card may be better for you.
Swift Pay As You Go cards could be a better option if you:
- don’t use public transport every day
- are under 18
- want to share your Swift card with somebody else
- don’t have a bank account
Swift Pay As You Go cards can only be used on bus and tram.
You can order a Swift Pay As You Go card online. If you’re a new user, set up an account. You’ll get your card within 5 working days.
You can also buy a card in person from your nearest:
You will have to top up your pay as you go card in order to use it. You can top it up with anything from £10 to £50. You can top up your card:
- Online
- On the TfWM app
- At a Payzone store
- At a Swift ticket machine
Find what's best for you
| Swift Go | Swift Pay-As-You-Go | |
| Capped journeys | ✔️ | ❌ |
| Local prices | ✔️ | ❌ |
| Access to best value tickets | ✔️ | ❌ |
| Use now, pay later | ✔️ | ❌ |
| Can be shared with others | ❌ | ✔️ |
| Available to under 18s | ❌ | ✔️ |
Customer Services - Ticketing
Transport for West Midlands
Telephone: 0345 303 6760
Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm
Wednesdays, 10am to 6pm
Saturdays, 9am to 1pm
Closed Sundays and Bank Holidays